Last updated: April 17, 2025
Introduction
Kamatta Safari Tours (referred to as "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we handle your personal data when you visit our website or use our services, and tells you about your privacy rights.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, payment information.
- Booking Information: Travel dates, destination preferences, accommodation preferences, special requirements.
- Account Information: Username, password, account preferences.
- Communications: When you contact us, we may keep a record of your communication.
- Technical Information: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform.
- Usage Data: Information about how you use our website, products, and services.
How We Use Your Information
We use your information for the following purposes:
- To provide and manage the services you request
- To communicate with you about your booking or inquiry
- To process payments and prevent fraudulent transactions
- To personalize your experience and deliver content and product offerings relevant to your interests
- To improve our website, products, and services
- To comply with legal obligations
- To send you marketing communications (with your consent)
Sharing Your Information
We may share your personal information with:
- Service Providers: Third parties that provide services on our behalf, such as payment processing, IT services, and customer service.
- Travel Partners: Airlines, hotels, tour operators, and other travel service providers necessary to complete your booking.
- Legal Requirements: When required by applicable law, court orders, or governmental regulations.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
Changes to This Privacy Policy
We may update our privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Kamatta Safari Tours
Email: privacy@kamattasafaris.com
Phone: +254 123 456 789
Address: Nairobi, Kenya