Terms of Service

Last updated: April 17, 2025

Introduction

Welcome to Kamatta Safari Tours. These Terms of Service govern your use of our website and the services we offer. By accessing our website or using our services, you agree to these terms. Please read them carefully.

Definitions

  • "We", "us", "our" refers to Kamatta Safari Tours.
  • "Website" refers to www.kamattasafaris.com and all its subdomains.
  • "Services" refers to safari tours, travel arrangements, accommodation bookings, and other travel-related services offered by us.
  • "You", "your" refers to the individual or entity accessing our website or using our services.

Account Registration

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for any activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

Booking and Payment

When you make a booking through our website, you agree to pay all fees and taxes associated with your booking. Payment terms are specified during the booking process. Some bookings may require a deposit, with the balance due at a later date.

All prices are quoted in US Dollars unless otherwise specified. Prices are subject to change until your booking is confirmed.

Cancellations and Refunds

Our cancellation and refund policy varies depending on the specific tour or service. The applicable policy will be provided during the booking process. In general:

  • Cancellations made 60 days or more before departure may receive a full refund minus administrative fees.
  • Cancellations made 30-59 days before departure may receive a partial refund.
  • Cancellations made less than 30 days before departure are typically non-refundable.
  • We strongly recommend purchasing travel insurance to protect against unexpected cancellations.

User Conduct

You agree not to use our website or services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. This includes:

  • Attempting to gain unauthorized access to any part of our website or systems
  • Using our website to transmit malware, viruses, or other malicious code
  • Harvesting or collecting information about other users without their consent
  • Impersonating another person or entity
  • Interfering with other users' enjoyment of our services

Intellectual Property

All content on our website, including text, graphics, logos, images, audio clips, and software, is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may access and view the content on our website for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit our content without our express written permission.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of our website or services.

Our liability for any claim arising out of or relating to these terms shall be limited to the amount you paid us for the service giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Kamatta Safari Tours and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our website or services, or your violation of these terms.

Governing Law

These terms and your use of our website and services shall be governed by and construed in accordance with the laws of Kenya, without giving effect to any principles of conflicts of law.

Changes to These Terms

We may update these terms from time to time. The updated terms will be posted on this page with a revised date. Your continued use of our website or services after any changes indicates your acceptance of the new terms.

Contact Us

If you have any questions about these terms, please contact us at:

Kamatta Safari Tours

Email: legal@kamattasafaris.com

Phone: +254 123 456 789

Address: Nairobi, Kenya